Centralus™ Support

The mobile-friendly Centralus irrigation management platform provides highly secure, comprehensive cloud-based control and monitoring features to new or existing A2C, I2C, and P2C dial-based controllers. The connectivity allows you to view a controller’s status, change settings, view forecasts, save water, and receive instant notification of important system alarms without costly and time-consuming travel and site visits.

  • To upgrade your Pro-C, ICC2 or ACC2 Controller with Centralus™ control, choose one of three flexible connection options depending on site requirements and preference: wireless Wi
  • What's New in Centralus
    Centralus now features a WHAT'S NEW notification in the upper right corner of the screen. When a red dot appears on the bell icon in the upper right of the screen, there is a new
  • Preparation
    The A2C-LTEM cellular communication module includes a pre-registered SIM card for use in Hunter controllers only. The card will not work in other devices. This SIM card requires a
  • Facepack Replacement and Data Backup
    To ensure adequate power for the cellular modem, A2C-LTEM (North America) and A2C-CELL-E (international) cellular communication modules for ACC2 controllers require a facepack
  • Antenna Installation
  • Module Installation
    Turn off the controller power using the power switch on the transformer.
  • Configuration and Connection
    The following section describes how to set up the cellular service and add the controller to Centralus software. This process should be completed by the controller owner, who will
  • Software Setup
    Adding the controller to the Centralus software will require a few simple steps. You must have a free Hunter SSO account to add a controller. Learn MoreNOTE: If you see the message
  • Setting up your Own Cell Service
    Customers who plan to use their own service and SIM card (nano) will need to change the SIM card (see the Installation section for SIM insertion) and then change the APN to the
  • Transferring LTE/LTEM Ownership
    The Controller and Service ownership belongs to the customer who claims the device. Claiming begins as soon as the controller and Zipit account is set up in the Centralus Software.
  • FAQ's
    In this support section, you will find short troubleshooting tips and answers to frequently asked questions that will be helpful when using the A2C-LTEM Module to enable cellular

A2C - WIFI Setup

  • Module Installation
    Turn off the controller power.Tilt and remove the facepack to access the bottom of the facepack.Remove the dust cover or prior module from the controller facepack. Press the spring
  • Configuration and Connection
  • Software Setup
  • Antenna Extension Kit
    To improve Wi-Fi visibility to the router, we recommend using the antenna extension kit (model ANT-EXT-KIT). This is not a signal booster but an option to move the antenna closer

A2C - LAN Setup

A2C - Programming

  • ACC2 - Start Times
    A watering program (SCHEDULE) can be created to operate valves in numerical sequence one at a time. For the controller and its selected program (SCHEDULE) to operate automatically,
  • ACC2 - Run Times
    When using Centralus Software, you have the ability to change your STATION, BLOCK, and/or DELAY RUN TIMES. There is a maximum run time of 12:00 hrs for all model A2C controllers. 
  • ACC2 - Water Days
    Each program can have different types of WATER DAY schedules, and then have different settings with those types. Programs can be set according to one of the following modes:
  • ACC2 - Station Setup
    The STATIONS menu allows you to name an individual Station or a Block. A STATION name can be referenced as the area of that particular zone or the sprinkler type used (e.g., Rotors
  • ACC2 - Block Setup
    Centralus now offers the ability to create and edit Blocks for ACC2 controllers, as well as set their separate Cycle and Soak settings. Blocks are a great option on the ACC2
  • ACC2 - Cycle & Soak
    The Cycle & Soak feature allows users to split each station’s run time into more usable, shorter-duration watering. This feature applies particularly to slopes and tight soil (such
  • ACC2 - Adjustment
    The Centralus Irrigation Management Platform offers several ways to send adjustments to your ACC2 Controller. Each controller has an adjustment tab with settings for various water
  • ACC2 - Remote Control
    The Remote Control tab functions much like the Hunter ROAM or ROAM XL remote controls.  
  • ACC2 - Alarms & Logs
    All attention messages on the ACC2 controller create logs. The first step to understanding any problem or message is to click the soft key for View Logs or access the logs from the
  • ACC2 - Flow
    The FLOW tab will display your real-time Current Flow as well as the Flow Totals (Daily, Weekly, Monthly, and Yearly). The two major parts of configuring Flow Operations are the
  • ACC2 - Permissions (Share Controller)
    The PERMISSIONS tab will allow a user to share their controller with a few simple steps. If necessary, the user can delete the user or controller in this section as well.
  • ACC2 - Settings
    The Settings tab contains high-level information about the controller, plus Advanced settings that the controller will use in irrigation.To access these features, follow the steps

I2C - Cellkit Setup

  • LED Status Lights
    When using the residential CELLKIT with the I2C commercial controller, some common LED usage lights will help you determine the communication.  
  • Cellkit Installation Guide
    The Cellular Communication Module is used to connect ICC2 Controllers to Hunter’s Centralus™ Irrigation Management Platform. This 4G LTE communication module allows for wide-area
  • Add Controller to Centralus via Cellkit
    To maintain internet connectivity, you must activate a data plan after provisioning the network connection. This process should be completed by the controller owner, who will need
  • Checking Connection Status
    Once the CELLKIT is installed in an ICC2 Controller and powered on, it is ready for connection to the internet. If you need to check on your CONNECTION STATUS or set up your own

I2C - WiFi Setup

  • Installation
    The ICC2 model controller can be upgraded to Centralus software for web-based central control options. Installing the WiFi module kit (WIFIKIT) will allow access to all of the
  • Network Setup
    After all the connections are completed, the WIFIKIT will have a single LED flashing red, which shows it is in connection mode. If the WIFIKIT has previously been connected or
  • LED Usage
    When using the residential central Wi-Fi adapter with the I2C commercial controller, there are some common LED usage lights that will help you determine the communication.
  • Software Setup
  • Compliance and Approvals
    U.S. FCC Statement This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual

I2C - LAN Setup

I2C - Programming

  • ICC2 - Schedule
    A watering Schedule can be created to operate valves in numerical sequence one at a time. For the controller and its selected Schedule to operate automatically, three components
  • ICC2 - Adjustment
    The Centralus Irrigation Management Platform offers several ways to send adjustments to your ICC2 Controller. Each controller has an adjustment tab with settings for various water
  • ICC2 - Remote Control
    The Remote Control tab functions much like the Hunter ROAM or ROAM XL remote controls.
  • ICC2 - Flow
    The FLOW tab will display your real-time Current Flow as well as the Flow Totals (Daily, Weekly, Monthly, and Yearly). This feature easily allows you to manually set a single
  • ICC2 - Permissions
    The PERMISSIONS tab will allow a user to share their controller with a few simple steps. If necessary, the user can delete a controller in this section as well.
  • ICC2 - Settings
    The SETTINGS tab contains high-level information about the controller, plus Advanced settings that the controller will use in irrigation. Controller Information Address

P2C - WiFi Setup

P2C - Programming

  • Schedule
    A watering Schedule can be created to operate valves in numerical sequence, one at a time. For the controller and its selected Schedule to operate automatically, three components
  • Adjustment
    Centralus™ will allow you to send different adjustments to your Pro-C Controller. Each controller has an Adjustment tab with settings for various water-saving features.
  • Remote Control
    The Remote Control tab functions much like the Hunter ROAM or ROAM XL remote control units.
  • Permissions
    The Permissions tab allows users to share their controller with a few simple steps. In this tab, the user can also delete a controller. This feature tab will only be visible to the
  • Settings
    The Settings tab contains high-level information about the controller and advanced settings that will be used during irrigation.FeatureDescriptionController InformationThis will
  • Add Controller
    Adding an ACC2 or ICC2 controller in the Centralus software is a simple process but will vary depending on the controller model. There are a few requirements before adding to your
  • Conflict Resolution (Controller Programming vs Software Programming)
    Centralus can now detect when critical irrigation schedule settings differ between the software and the field controller. This feature is only available with ACC2 facepack versions
  • Controller List
    The CONTROLLER LIST is an overview of all controllers in your system, displayed as either bars in a list view, or pins on a map. In a mobile view, you can switch between the two
  • Mass Commands
    Centralus provides a quick way to send the same command to many controllers at a time. Currently, this feature only works with the set or cancel Programmable Days Off option, but
  • Crewmember & Group Setup
    The Centralus Software allows you to add CREWMEMBERS to your organization and provides functions for managing teams of people and controllers. A Crewmember will have access to one
  • Delete a Crewmember
    If a crew member is no longer part of the organization, you can locate their name on the Crewmember list and remove.
  • System Off
    Use the CONTROLLER OFF feature to stop manual/automatic watering commands, set programmable days off (1-180 days), and set the controller off.Sign in to your CENTRALUS ACCOUNT
  • Text Message Alerts (SMS)
    Under System Settings, you have the ability to enter a mobile phone number to which SMS text alerts will be sent. Depending on your controller model, different text message
  • Alarms
    The controller will store up to 250 alarm logs, with date and time, beginning with the most recent alarm. When the Text Message Alerts are set up, you can receive one of the
  • Subscription Overview
    The Manage Subscriptions feature allows you to access service plan information on any ACC2 controller connected using the LTE cell module. For this setup, each controller must have
  • LTE Payment Methods
    The Zipit platform is designed to help manage connectivity and enable subscription billing for our LTE cellular devices. You can pay for this service directly by direct billing ACH
  • Cancel Subscription
    If a customer claims and purchases a subscription for an A2C-LTE device and no longer wants to have ownership of the device, there is the option to cancel the subscription. When a
  • Billing History/Invoices
    The BILLING HISTORY will show the event (invoice paid), which is a sum of all controllers for that specific date in an amount. Each invoice will include controller nicknames and
  • Replace Device (Zipit)
    The Manage Subscription portal offers a feature that allows you to transfer your current Zipit subscription when replacing your A2C-LTEM or CELLKIT communication module. Replacing
  • Connection Tips
    Centralus offers three types of connection: WiFi, LAN (local area network), and LTE cell service. Navigate through each section for supporting connection tips.Controller
  • Error Communicating with Server
    Centralus will try for several minutes to establish communications with a controller if it does not respond immediately. The spinner will show that it is still trying.  If the
  • Centralus™ - Mac Address
    A MAC (Media Access Control) address, is a unique identifier assigned to a network interface controller (NIC) for communications. It's also known as a physical address because it's
  • FAQ's
    This section provides troubleshooting tips and answers to frequently asked questions that will be helpful when using the ICC2 and ACC2 Controllers with the Centralus Irrigation
  • Add to Mobile Home Screen
    It most cases, when using your mobile device, it is easier to navigate when a bookmark is added to your home screen. Please view the steps below for both the iPhone or Android
  • Releasing Controller to New User
    After setting up an ACC2 or ICC2 controller in your Centralus account, you may choose to release the controller (serial number) to another user. This will require the controller's
  • Update Firmware
    Firmware is the software operating system inside a controller or network module. The Centralus™ requires the latest operating system for optimum performance. If it detects an older

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