In the Customer Details section, you can add a Controller, User, and/or an additional Hydrawise Plan for your customer. All changes apply to the same login and password, so there's no need for the customer to update anything. From the Customer Details home screen, tap the blue icon (
) under each category and enter the relevant information.
Remove Customer or Move to Sub-Contractor Account
- Sign in to your Hydrawise account.
- Tap on the Customer Management icon on the upper right-hand side of the app.
- Select the My Customers tile.
- Select a Customer Name.
- Tap on Edit on the upper right-hand side.
- Choose from three options:
- Update customer name.
- Move a customer under a sub-contractor within your account.
- Remove customer from your account. This will only remove the managing access and the customer will be on their own.
- After you make your selections, tap Save.
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