Professionals on contractor plans can view the Customer Event Log for all customers in one location. This feature provides a detailed description of all critical notifications and error messages that may occur at the controller level. Its ideal for understanding controller actions and events at an individual site.
| Event | Description |
|---|---|
| Warning | This tab displays critical notifications that Hydrawise Software wants you to be aware of, such as weather station problems, maximum SMS (text message) alerts reached, and other important information. |
| Error | This tab provides insights into problems that have occurred with your irrigation system. To receive Errors, you must first configure Alerts. Error messages include over-flow and under-flow readings if you have a flow meter, over-current from bad field wiring, and similar information. |
View Events
- Sign in to your Hydrawise account.
- Tap on the Customer Management icon on the upper right-hand side of the app.
- Select the Maintenance tile.
- Use the filter to view both options.
- Tap Clear All, then Continue if the event should no longer appear.
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